Orders are not confirmed until payment is received. All orders are non-refundable. 

Orders cancelled more than 72 hours prior to the scheduled pick-up or delivery date are eligible for a credit to be used within 1 calendar year of the original scheduled date. 

Orders cancelled less than 72 hours prior to the scheduled pick-up or delivery date forfeit the monies paid. 

We are not responsible for damages once the dessert(s) leave our hands.

If there an issue with the quality of the received item, 75% of it must be returned within 24 hours for a refund. Transferring your items out of the bakery box(es) to a sealed container will ensure your items stay fresh for as long as possible. 

Please note that we strive to ensure the safety of our products but will not be responsible for any and all acts, illnesses or harm that may be directly or indirectly caused by cross contact or alteration of any of our products once they leave our facility. All items are created in a shared kitchen with equipment that is exposed to potential allergens including but not limited to dairy, egg, wheat, soy, peanuts, treenuts, fish, and shellfish.